One Stop Shop
We know you value convenience and efficiency, so make Keystone your one-stop-shop for all your lighting needs. You’ll find the latest in LED lamps, drivers and retrofit kits as well as more conventional fluorescent and HID ballasts. Whatever technology you need, you can count on Keystone for quality and reliability.
We know a quick quote can help you land a job, so we do everything we can to get you the information you need as fast as possible. Our customer service team is knowledgeable and responsive, so they know what questions to ask and what details are needed to get you a complete answer. When you need a job quote, call Keystone. You can expect a reply from us within a few hours.
Quick Ship Program
Keystone’s got you covered from Florida to Oregon and everywhere in between.
Time is money when it comes to servicing your customers. That’s why we pledge to ship most items the very same day you place your order. Our 21 distribution centers are strategically located from Miami to Portland and nearly everywhere in between. With a network like that, Keystone delivers next day to most points in the United States. Need it even faster? Same day pickup is available.
All Keystone products are backed with our industry leading warranty, and we are confident that you will be completely satisfied with your purchase. But if you need to return a product for any reason we don’t ask questions. We provide a full refund or a replacement at no cost. At Keystone, we appreciate that customers face individual challenges and issues. We are always willing to work with you – just ask!
Your call will always be answered by a live, educated customer service team member. No voice prompts or menus, just a real person who wants to ensure your customer satisfaction. Whether it’s a job quote you need right away, a field service issue that requires immediate attention, help on a special project, or an expedited shipment, Keystone always focuses on you, our most appreciated customer.
Lighting is an essential part of our lives, but to most people choosing, designing, and installing quality lighting is a complicated and frustrating endeavor. We have lots of options, including different lighting technologies, product features, and companies with whom to work. Our mission at Keystone is to change the way people think about lighting. We believe that lighting should be simple, hassle-free, and enjoyable. We believe in Light Made Easy.
More companies than ever before are now in the lighting business. Most are companies you’ve probably never heard of and may not see after a few years. Some are big companies whose brands you recognize from other industries. With the convergence of a global marketplace and emerging new lighting technologies, so many companies fill the lighting industry that it can become overwhelming to find true competency and quality.
Keystone approaches the lighting industry differently. With nearly 70 years of manufacturing experience exclusively building quality lighting components, we have secured an outstanding reputation for products that are easy to use, and personal service that makes life easy for our customers. At the core of what makes us different is our unwavering commitment to Light Made Easy.
Light Made Easy transcends everything we do at Keystone. Every one of our team members continually seeks new ways to make things easier for our customers and partners. From simple product instructions that speed installation time, to 17 warehouse locations guaranteeing next day delivery and quotes within two hours so you can win the job, our promise of Light Made Easy guides our efforts to exceed our customers’ expectations. This is why Keystone has among the highest customer loyalty rates and most satisfied customers in the industry. In fact, in a recent survey 4 out of 5 customers agree that Keystone is much easier to do business with than the competition.
Three simple words providing a uniquely different customer experience. That’s Light Made Easy
If you have an idea about what we can do to make lighting easier for you, please let us know. After all, we are a leader today because we have been actively listening to our customers for nearly 70 years.